Key Responsibilities:

• Greet clients warmly and check them in/out efficiently
• Schedule and confirm appointments via phone, email, and booking software
• Handle incoming calls and respond to client inquiries
• Process payments and maintain accurate transaction records
• Manage client files and ensure confidentiality
• Educate clients on aesthetic clinic and spa services, promotions, and policies
• Maintain cleanliness and organization of front desk and lobby area
• Coordinate with doctors, nurses, beautician, therapist and management to ensure smooth daily operations

Requirements:

• Prior experience 1-2 years in a front desk, customer service, or spa/medical office setting preferred
• Strong communication and interpersonal skills, honest and responsible
• Professional appearance and has good manner, customer oriented
• Excellent organizational and multitasking abilities
• Proficiency in scheduling software and Microsoft Office
• Ability to maintain discretion and client confidentiality
• Availability to work evenings and weekends, as neededWhat We Offer:
• Competitive pay
• Staff discounts on treatments and products
• Supportive, team-oriented work environment
• Opportunities for training and growth in the aesthetics industry