– Overseeing the company’s services, such as transportation, restaurants, tours guide, and activities.

– Develop and implement operational strategies to enhance efficiency and effectiveness in service delivery.

– Lead, mentor, and manage a team of professionals, fostering a collaborative and high-performance work environment.

– Tracking expenses, managing costs, and working to optimize efficiency in operations.

– Ensure all operations comply with industry regulations and company policies.

– Helping to resolve customer issues during their travel experience to maintain a positive reputation.