We are looking for a proven performer for our Front Office, ensuring excellent guest service and smooth daily operations. The ideal candidate is professional, detail-oriented, and has strong leadership and communication skills. Whist list adding to the best possible guest experience. Booking skill essential.

Key Responsibilities

• Daily front office operations (check-in, check-out, reservations, guest inquiries).

• Ensure high standards of customer service are maintained at all times.

• Handle guest feedback and resolve issues in a timely and professional manner.

• Monitor room allocation, occupancy, and special requests.

• Coordinate with housekeeping, F&B, and other departments to ensure smooth operations.

• Prepare daily reports and assist management with operational tasks.

• Uphold company policies, grooming standards, and safety procedures. Requirements

• Minimum 2 years of experience in Front Office/Reception (hospitality industry preferred).

• Strong communication skills in English (additional languages are a plus).

• Proficiency in Microsoft Office and hotel PMS systems.

• Excellent problem-solving and organizational skills.

• Professional appearance and positive attitude.

• Strong concierge skills.

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Benefits

• Competitive salary package.

• Generous service charge & incentives once qualify.

• BPJS

• Supportive and dynamic work environment.

• THR