ARE YOU READY TO REPRESENT SEMINYAK’S NEW RESIDENCE?

TS Group is the expert in Lifestyle Property Development, with over 20 years of experience. After developing our lifestyle & entertainment concept, Townsquare Cilandak in Jakarta, our hip hotel, TS Suites in Bali, TS Group continues to grow by developing new lifestyle & entertainment concepts to meet today’s lifestyle needs.

We are looking for a Customer Service for a new residence in Seminyak.

QUALIFICATIONS

Provide product and service information in response to public inquiries via WhatsApp, Telephone, Email, and Website.

Forward potential tenant leads to the Sales Department.

Conduct apartment showings and facility tours while explaining details to prospective tenants.

Manage monthly payments for rent, electricity, and other utilities in coordination with the Finance Department.

Handle tenant needs and complaints by coordinating with GOO – Engineering, Housekeeping, and Security.

Handle tenant signings, manage lease contracts, and record them in the VHP system along with check-in and check-out dates (rental administration). Ensure tenants understand and comply with lease terms, payments, and any additional charges not included in the agreement.

Coordinate tenant check-in and check-out processes with GOO – Housekeeping, Engineering, and Security. Ensure the apartment unit is in proper condition during both check-in and check-out, and provide explanations of included facilities.

Maintain good relationships with tenants.

BENEFITS

Basic Salary (nett of tax).

BPJS Kesehatan dan Ketenagakerjaan.

THR.

Medical Reimbursement up to 85% of 1 month’s basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).

Free Parking (1 motorcycle or 1 car).

Annual Leave.

1 Meal per shift.

Replace Day Payment (for substitute days off).

Extra Off (if working long shifts)